Privacy Policy

How we collect, use, and protect your personal information

Last updated: December 2024

1. Introduction

Trulee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Location data and GPS coordinates
  • Device information and identifiers
  • Usage data and analytics

Location Information

Our Service requires access to your location to provide real-time tracking features. We collect and process your GPS coordinates to:

  • Display your position on race courses
  • Share your location with authorized spectators
  • Provide accurate tracking during races
  • Calculate distances and pace information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our tracking and social features
  • Communication: To send you updates, notifications, and support messages
  • Improvement: To analyze usage patterns and improve our Service
  • Safety: To ensure the safety and security of our users
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your information
  • Service Providers: With trusted third-party service providers who assist us in operating our Service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain communications and data processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our Service may integrate with third-party services such as mapping providers and social media platforms. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@trulee.com

Address: 123 Running Street, San Francisco, CA 94102

Phone: +1 (555) 123-4567